Collection
of information
We
limit our collection of personal information to information relevant to the
purposes described in the "use of information" section below.
Information
you provide to us
We
collect information you provide directly to us. For example, we collect
information when you use our websites, shop in our stores, call us on the
phone, create an online account, sign up to receive our emails, request a
catalog, participate in a sweepstakes, contest, promotion or survey,
communicate with us via third-party social media sites, request customer
support, apply for a job or otherwise communicate with us. Providing your
personal information to us is voluntary, however, if you do not provide some or
all of the information we request, we may not be able to provide you with
certain products, services or information.
The
types of information we may collect include your name, email address, zip or
postal code, billing address, shipping address, phone number, payment card
information, product preferences, demographic information and any other
information you choose to provide.
In
some cases, we may also collect information you provide about others, such as
when you purchase a gift card for someone and request that we deliver it
electronically, create and share a "wish list" or decide to purchase
and ship products to someone. We will use this information to fulfill your
requests and will not send marketing communications to your contacts unless
they separately opt in to receive communications from us.
Information
we collect automatically
We
automatically collect certain information about you when you access or use our
websites or transact business with us, including:
·
Log
information: we
collect information about your use of our websites, such as the type of browser
you use, access times, pages viewed, your ip address and the referring link
through which you accessed our websites.
·
Transaction
information: when
you purchase or return a product, we collect information about the transaction,
such as product details and the date and location of the purchase/return.
We
may use cookies and other tracking technologies to collect information about
you when you interact with our websites or emails. For more information about
cookies and how to disable them, please see cookies
and other tracking technologies.
Information
we collect from our partners and other sources
We
may also obtain information about you from other sources and combine that with
information we collect about you. For example, we collect information from
local postal services' change-of-address databases to verify and update mailing
addresses.
Use
of information
We
may use information about you for various purposes, including to:
·
Facilitate and improve your
in-store and online shopping experience;
·
Provide the products and services
you request, process transactions and send you related information, including
confirmations and receipts;
·
Respond to your comments,
questions and requests and provide customer service;
·
Communicate with you about
products, services, offers, promotions, rewards and events and provide news and
information we think will be of interest to you (for information about how to
manage these communications, please see your
choices;
·
Manage your online account(s) and
send you technical notices, updates, security alerts and support and
administrative messages;
·
Personalize your online experience
and provide advertisements, content or features that match your profile and
interests;
·
Monitor and analyze trends, usage
and activities;
·
Process and deliver contest,
promotion and sweepstakes entries and rewards;
·
Link or combine with information
we get from others to help understand your needs and provide you with better
service; and
·
Carry out any other purpose for
which the information was collected.
We
do not use personal information for purposes incompatible with the purposes for
which it was collected unless those purposes are subsequently authorized by
you.
Sharing
of information
We
may share information about you as follows:
·
With vendors, consultants and
other service providers who need access to such information to carry out work
on our behalf;
·
With our business partners and
other third parties for purposes of sending their own direct mail, with your
consent;
·
In response to a request for
information if we believe disclosure is in accordance with any applicable law,
regulation or legal process, or as otherwise required by any applicable law,
rule or regulation, including to meet public safety, national security or law
enforcement requirements;
·
If we believe your actions are
inconsistent with our user agreements or policies, or to protect the rights,
property and safety of us or any third party;
·
In connection with, or during
negotiations of, any merger, sale of company assets, financing or transfer of
all or a portion of our business to another company; and
·
With your consent or at your
direction.
We
allow newdaysa, our e-commerce partner to obtain personal
information for the purposes of facilitating ordering and shipping
internationally.
We
may also share aggregated or de-identified information, which cannot reasonably
be used to identify you. To find more information about our policies and
practices with respect to service providers outside of your country of
residence, please contact us.
Links
to other sites
To
enhance your shopping experience, our website may include links to other sites
outside our family of brands. Those websites will have their own privacy
policies that you may wish to review. We have no responsibility for these
linked websites, outside of our family of brands.
Cookies
and other tracking technologies
We
may use cookies, web beacons (also known as "tracking pixels") and
other tracking technologies to collect information about you when you interact
with our websites or emails, including information about your browsing and
purchasing behavior. We may combine this information with other information we
collect about you and use it for various purposes, such as improving our
websites and your online experience, understanding which areas and features of
our sites are popular, counting visits, understanding campaign effectiveness,
tailoring our communications with you, determining whether an email has been
opened and links within the email have been clicked and for other internal
business purposes.
We
engage third parties to serve advertisements on our behalf across the internet
and to provide analytics services. These entities may use cookies, web beacons
and other technologies to collect information about your use of our websites,
such as your ip address, web browser, pages viewed, time spent on pages, links
clicked and conversion information. This information may be used by us and others
to, among other things, analyze and track data, determine the popularity of
certain content, deliver advertising and content targeted to your interests on
our websites and other websites and better understand your online activity.
We
may also work with third parties to serve ads to you as part of a customized
campaign on other websites or platforms.
Most
web browsers are set to accept cookies by default. If you prefer, you can
usually set your browser to remove or reject cookies, but note that doing so does
not necessarily affect third-party flash cookies used in connection with our
websites. Please note that if you
choose to remove or reject cookies, this could affect the availability and
functionality of our websites.
Security
We
take reasonable measures to help protect information about you from loss,
theft, misuse and unauthorized access, disclosure, alteration and destruction.
Storage
of personal information
We
use, process and store personal information as long as necessary for the
purposes described in this privacy policy, or otherwise as needed to comply
with applicable law and internal company policies. We use secure methods to destroy
personal information when it is no longer needed, including use of reasonable
technical and physical security measures to avoid unauthorized access to or use
of the personal information after it is disposed.
Children
We
do not knowingly collect any personal information from children under the age
of 13. we do not sell products for purchase by children and all children's
products we sell are for purchase by adults only.
Your
choices
Online
account information
We
take reasonable steps to ensure that personal data is reliable for its intended
use, accurate, complete and current. You may update, correct or delete your
online account information at any time by logging in to your account and
navigating to the "my account" page or by contacting [email protected] You can also contact [email protected] if you wish to deactivate your online
account, but note that we may retain certain information as required by law or
for legitimate business purposes. We may also retain cached or archived copies
of information about you for a certain period of time.
Promotional
communications
You
have the option to join our mailing list and consent to receive marketing or
promotional information from us.
You
can opt out of receiving promotional communications from us at any time by
doing the following:
·
To opt out of direct mail (such as
catalogs and post cards): log into your online account and adjust your settings
under the "catalog preferences" page or contact customer service at [email protected]
·
To opt out of promotional emails
and text messages: follow the instructions provided in those communications or
contact customer service at [email protected]
Please
note that even if you opt out of receiving promotional communications, we may
continue to send you non-promotional emails, such as those about your account
or our ongoing business relations.
Contact
us
To
unsubscribe from marketing communications, please contact customer service at [email protected]